Privacy Policy

1. Information We Collect

We may collect personal information such as your:

• Name, email address, and phone number
• Payment and billing details (where applicable)
• Profile information (e.g., mentor or mentee details)
• Usage data and technical logs (e.g., pages visited, login times, device type)

We collect this information only to operate and improve our mentoring and learning services.

2. How We Use Your Information

Your information is used to:

• Provide, maintain, and enhance Noumo’s services
• Personalize learning and mentoring experiences
• Send updates, course reminders, and important notices
• Improve platform security and prevent fraudulent activities
• Fulfil legal or regulatory obligations where required

We do not sell or share personal data with third parties for marketing purposes.

3. Data Protection & Security

We apply administrative, technical, and physical safeguards to protect your data. This includes secure servers, encryption, and restricted access to authorized staff only.

In the event of a data incident, Noumo will notify affected users in accordance with PDPL requirements.

4. Your Rights

Under the PDPL, you have the right to:

• Access and request a copy of your personal data
• Request correction or deletion of inaccurate or outdated data
• Withdraw consent for data processing (where applicable)

Requests can be submitted via contact@noumo.org and we will respond within a reasonable timeframe.

5. Cookies & Analytics

Noumo uses cookies and analytics tools to enhance performance and understand user behavior. You may disable cookies through your browser settings; however, some features may not function properly.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above, or as required by law and regulation.

7. Contact Us

If you have any questions or privacy concerns, please contact us at:

📧 contact@noumo.org